Reservation guidelines
These general guidelines may be updated by venue administration and supplemented by your approved reservation agreement.
Reservation Approval
An online submission is a reservation request only and does not hold or secure the selected schedule. The time slot becomes reserved only after admin approval. If another reservation is approved first, the request may need to be rejected or moved.
Shared Venue Calendar
Basketball, volleyball, and event bookings use one multipurpose venue. Approved reservations and staff-entered bookings block the shared schedule. Pending website requests remain visible to staff but do not block availability.
Setup and Cleanup
Approved event setup and cleanup time becomes part of the reserved schedule. Clients should not enter before the confirmed access time.
Payments and Deposits
A deposit may be required to maintain approval. Final pricing and payment deadlines will be provided by venue administration.
Changes and Cancellations
Schedule changes remain subject to availability. When a client cancels an active reservation, 50% of the reservation price is retained as the cancellation charge. Any verified amount paid above that charge is refundable; when the amount paid is below the charge, the difference remains due. Refunds are completed through the payment method or arrangement confirmed by venue administration.
Venue Responsibility
Clients are responsible for guests, equipment, damages, cleanliness, and compliance with safety and venue rules during the reservation.